Intriguing account by Luis Suarez of IBM⦠EARLIER this year, I became tired of my usual morning ritual of spending hours catching up on e-mail. So I did something drastic to take back control of my productivity. I stopped using e-mail most of the time. I quickly realized that the more messages you answer, the more messages you generate in return. It becomes a vicious cycle. By trying hard to stop the cycle, I cut the number of e-mails that I receive by 80 percent in a single week. Itâs not t