Electronic concrete

Electronic concrete Jon Husband has an excellent post on work design. Here's a taster:companies the world over have expended tens, scores, if not hundreds of millions of dollars on large integrated systems that have required the design of long, large and tightly designed work processes ... followed by the pouring of *electronic concrete* over these work processes, in the form of the large integrated systems. I think that processes are good and useful, leading to the standardization of work and